We believe that professionalizing sanitation services delivery and ensuring safety, dignity, and welfare of sanitation workers is critical to achieving sustained WASH outcomes.
Despite improvements in WASH infrastructure, chronic gaps in service levels and service quality remain.
Life expectancy of a sanitation worker in India is 48 years, a full decade less than the average.
More than 100 deaths reported due to unsafe sanitation practices every year, and many more remain unreported.
Sanitation work has become a hereditary profession, with low income, and is not accorded the dignity it deserves.
We help cities adopt data driven approach to understand the risks, identify gaps, engage communities, and take action for clean toilets, safe wastewater management, and reuse of treated wastewater.
Our programs impact change at an ecosystem level - from grassroots to policy making.
sanitation workers trained
Mission Shakti SHGs trained in Odisha
workers' data captured in one national level dashboard
Explore research, publications, and tools related to this program.
ERSU Booklet
The video provides a concise overview of the aspirational toilet facility concept and discusses the duties and obligations of a toilet operator with a star rating. It serves as a foundation for the rest of the videos or modules.
This video focuses on the essential interpersonal and professional skills needed for toilet operators aiming to achieve a high star rating. It emphasizes the significance of customer interactions, cleanliness, and maintenance standards in providing a superior user experience.